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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15525 Views
  • 51 replies
  • 65 Helpful

Resolved! PAYG SIM for 2G only phone

How do I obtain a PAYG SIM without buying a data pack? The website purchasing page is as clear as mud about non-data services and rates.

4g

my 4g wont reset?

Resolved! Apple tv 4K use current login or re register?

When my new Apple TV 4k arrives (part of my new EE broadband mobile package) do I set up new login details for it or can I login using existing login details I use for my old Apple TV I have had in the TV for years?

MartL by Visitor
  • 1643 Views
  • 2 replies
  • 1 Helpful

Accidentally locked pay and go sim

Hi all, just received 2 pay and go Sims for my lads but one of them has managed to lock the sim and it's asking for puk code. It's only an old Nokia 2760 flip phone. How do I get the puk code as I can't get into the phone now(with sim in) or would it...

Resolved! No data left message but she has 20Gb

I have an unlimited broadband account & I gift my sister 10 or 20Gb every month  but she today started  getting the message No data left" the renewal date is the 20th we have done this lots of times before it has worked ok. Called the shop in Lisburn...

topendtrev by Valued Contributor
  • 1720 Views
  • 5 replies
  • 0 Helpful

permanently lost SIM abroad

Hello. Before corona I moved into different country and forgot to use my SIM. It's been more than a year now since I last used it so it is permanently lost now. I need that number because it is linked to one of my bank accounts and I can't change it ...

Sobo1 by Investigator
  • 513 Views
  • 5 replies
  • 1 Helpful

Resolved! 26hrs and still no sim activation

Have just upgraded my phone and been sent a new sim card, done the sim swap as told to but 26hrs later still not able to use new phoneAny advice please?? 

HayleyK by Explorer
  • 1588 Views
  • 5 replies
  • 2 Helpful

Download of previous calls made

I'm trying to obtain the download of all my previous calls from each month's bill however my app and the network log-in doesn't appear to provide me with that option.  I click on bills and payments and then there's no option to download bills or view...

Sim card activation date

My wife and i are UK citizens currently residing in USA.  We are planning our move back to the UK and have ordered a couple of the free sim cards that ee offers and got them mailed to us by a family member.  We will activate our current phones with t...

Mot

Does the device mot fix a volume button which has become unresponsive?

MarcAli by Explorer
  • 837 Views
  • 4 replies
  • 0 Helpful