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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 3572 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 18657 Views
  • 51 replies
  • 65 Helpful

Resolved! TOP UP

I am in Saudi Arabia and I want to top up my phone online.  tell my how

Resolved! Pay as you go pack

I have topped up my pay as you go with £5. It seems to be set on default data pack. I do NOT want to add or use my credits for a different pack. Can I just use my credit to send an odd message without time limited (7day or 30day) deals? Many thanks,M...

Mari_M by Investigator
  • 1843 Views
  • 7 replies
  • 2 Helpful

No confirmation or details about upgrade arriving today

I upgraded my phone/pay monthly contract yesterday afternoon through my account home. I chose expert delivery today between 12:00-14:00 but I haven't received anything about it. No confirmation email or texts. No confirmation about the delivery. Ther...

iPad Pro on EE

Hican I ask what happens at the end of the 2 year contract of the iPad I ordered last year?im paying monthly but at the end of the contract do the payments stop and it’s then mine?Thanks

Resolved! Smart hub power cable

Hi my rabbit has chewed through the smart hub router power cable, is there any ideas as to where to get one from same day. 

Lois7 by Visitor
  • 2856 Views
  • 1 replies
  • 1 Helpful

Lines across screen

Can I ask why my husbands phone which is less than 2 months old is not allowed a repair under warranty. The phone is always in a protective case and has not been dropped. Its a Samsung note ultra which was an upgrade in April. The phone did an update...

Change username

Can someone please help changing my username? Thanks 

rodvmu by Contributor
  • 700 Views
  • 3 replies
  • 2 Helpful

Phone not working abroad

I live in Mexico, but have retained my UK phone number for several years with no problem.it is currently a Pay as you go number, which i sue sporadically for certain connections and activities i still have in the UK . currently i am unable to receive...

Ceaigo by Investigator
  • 625 Views
  • 3 replies
  • 3 Helpful

BT Hub Flashing Pink Light

My BT hub at home keeps flashing pink. I’ve looked this up online, what I’ve been told is that the hub is working, but it is not connected to the internet. I haven’t, however, found a useful solution. I’ve tried turning it off and back on again but t...