Community Activity

EE Wifi showing as open network

Hi, I have read a few articles but none really answered my question. So my router is transmitting the open EE WiFi channel - I have opted out of EE WiFi but it’s still here despite opting out and resetting the router etc - there’s no physical setting...

qucharsky by Established Contributor
  • 261 Views
  • 18 replies
  • 9 Helpful

Termination Charge Scam

I recently switched from Lit Fibre to EE and unfortunately have had some unexpected issues when dealing with EE regarding their promise of paying early termination charges from a previous provider.Initially I went on to the EE website to enquire abou...

Dave4813 by Investigator
  • 154 Views
  • 9 replies
  • 3 Helpful

Why do I see a open EE WiFi being shown

I have notice recently that my smarting plus shows a EE WiFi SSID on the list of WiFi available routers. How do I get my hub to turn this off I have opted out of using Ee WiFi Hotspot but my router shows this open EE WiFi. 

FAM0422UK by Investigator
  • 69 Views
  • 6 replies
  • 0 Helpful

Digital Voice Adapter Issues

We have recently had our landline swapped to EE. We have a set of three cordless phones, one main unit that the other two link to. I have main one plugged into a BT digital voice adapter.However I am regularly having to power off the adapter as we ke...

smc14 by Established Contributor
  • 151 Views
  • 10 replies
  • 1 Helpful

Replacement WiFi7 for EE Smart Hub Pro and extenders

I have recently had installed the Busiest Home Bundle which is 1.6GB FTTP with a Smart Hub Pro and three WiFi extenders. The problem is that this is supposed to support up to 190 WiFi devices but it will not support more than about 30. EE have invest...

tnj by Investigator
  • 36 Views
  • 3 replies
  • 2 Helpful

sponsorship/ marketing

Hello everyone. I was looking for the sponsorship/ marketing departments in the Head Office. I want to enquire about sponsorship after speaking to an EE Colleague on my way to London. Kind regards 

PAC code required

Hello and good morning. After deciding that signals (be it 5G and call) with EE is generally rather poor here at Folkestone harbour, and since I was still within the cooling off period after signing on with EE (18th June), I requested a PAC code to b...

idj20 by Visitor
  • 1 Views
  • 0 replies
  • 0 Helpful

Netflix activation problem

Just joined EE and broadband/TV activated 15/04/24. Been trying to activate Netflix which should be included in my TV package, I didn’t receive any activation email when I took the contrac.Link in welcome letter (EE.co.uk/go/partneractive) not workin...

Colin131 by Explorer
  • 3049 Views
  • 13 replies
  • 7 Helpful

Bills

I can’t get into my bills, the app is not showing any current bill (I’ve tried deleting & reinstalling) and when I try to look on the website it just says it can’t show my plan right now. I need to know how much the bill is!