add-on did not work

[Chalen]

• Hi, I bought the add-on 3GB data (7days) £6 packages on my EE app, it did show that I got the add on on my package but apparently on my usage it did not add in and I can not use the Internet 

[Leanne_T]

Hi @Chalen

Thanks for coming to the community. 

If you visit add-on.ee.co.uk and view your data history, is the data add-on showing? 

Thanks 🙂

Leanne.