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Yoti app in-store

Kirigaya_Kazuto
Star Contributor
Star Contributor

‎04-10-2020 10:16 AM

Would EE accept Yoti in-store if I wanted to get a replacement SIM? last time I asked for a replacement SIM they asked for my passport which I don't carry with me, but Yoti makes a "Digital ID" out of your passport and citizencard if you have one (EE don't accept that despite having my full name, age and photo on) obviously that is up to them and legal regulations

0 Helpful
3 REPLIES 3
Northerner
EE Community Star
EE Community Star

‎04-10-2020 12:57 PM

Hi @Kirigaya_Kazuto 

 

Why not just take in your passport? 

 

Or you can order a SIM online, via 150.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
BrendonH
Community Hero
Community Hero

‎04-10-2020 01:31 PM

No they wouldn't accept Your. And neither would any reputable store selling she related products. This yoti app is pointless it doesn't prove your age it's easily faked and the person wouldn't be able to tell of its a fake passport or not 

 

Just take your passport in with you on the day you get a replacement SIM then out the passport back where you keep it.


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 15)
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Kirigaya_Kazuto
Star Contributor
Star Contributor
In response to BrendonH

‎05-10-2020 04:41 PM - edited ‎05-10-2020 04:47 PM

I would usually take my passport (if it was planned), but it was a spur of the moment thing while in York to swap from an eSIM back to physical - I ended up calling from McDonalds that same day, lmao

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