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05-10-2020 07:26 PM
Hello,
On Saturday I ordered an upgrade to my SIM only contract. Today I received an email from EE asking me to phone them with my XKO number. I have no idea what this is. Can you help?
06-10-2020 08:23 AM
Hi @juliascott.
Welcome to the community.
Did you receive an initial confirmation email?
Your order number would be in this email.
Jon
