Community Activity

Resolved! New Phone hasnt arrived

Im a new customer withh EE and I brought the new nothing 3 phone it was meant to arrive on the 21st July and it still hasn't arrived I called up the team and they said they would send another email but it hasn't come through i was wondering if anyon...

Rest of World Roaming

I am currently on a 2 year contract with EE. One of my Add Ons is a Roam Further Pass which says "Use your UK Data, unlimited minutes and unlimited texts while abroad in rest of world"I am struggling to find on the EE website what this actually means...

CC6518 by Visitor
  • 21 Views
  • 2 replies
  • 0 Helpful

Missing IPv6

I have just transferred from BT, where I had IPv6 working. It has disappeared with the transfer to EE and the EE hub. Why might that be? Is it fixable?

Brian160 by Explorer
  • 111 Views
  • 13 replies
  • 1 Helpful

iPhone 16 plus back order

I ordered my new iPhone 16 plus over the phone on the 22nd July and there is no update, it’s also down as on back order but is available to get on the website? Can someone help me out I cannot be without a phone.  

Beok heating wifi thermostat controller

Hi Not sure if anyone can help! Just switched from BT router to a EE one.I have a Beok heating thermostat which I (eventually!) got connected to the app on my phone on the old BT router but can not get connected with the new EE one.I've set up the co...

Mouse71 by Explorer
  • 38 Views
  • 3 replies
  • 0 Helpful

Trying to call Austrian number +4351717

I am trying to call OBB in Austria, using +4351717. I have roaming and international dialling included. I get the message it is not been possible to connect your call.When I do this from my BT phone it works without a problem, when I try it with my E...

RonDamUK by Explorer
  • 32 Views
  • 6 replies
  • 0 Helpful

eSim activation without my old phone

My old iPhone 14 had a broken screen, so it was replaced through insurance.  New phone arrived today and courier picked up the old phone.I have been trying to get an eSim downloaded and working but the only way to do it is to get a Pin from the old p...

Registering separate devices EE TV and Now TV

Thinking of switching from Sky Q multi room after decades. We currently watch on multiple boxes and devices. I'm reading in forums that for EE, I would only be able to register 4 devices. I'm planning on getting the recordable box and two mini boxes....

rsgils by Investigator
  • 146 Views
  • 5 replies
  • 2 Helpful

Data roaming

Hi all. I am traveling to gran canaria tomorrow and arrive late in the day there. I am a pay as you customer and have a blackberry bundle that I top up every month by £10. My question is do I need additional roaming packs or is my bundle covered for ...

ayris1 by Explorer
  • 37 Views
  • 6 replies
  • 1 Helpful

Resolved! 4G Mobile WIFI won't connect

I recently changed from pay as you go to pay monthly on my 4G Mobile WiFi. Since then it won't connect to any streaming service on the TV's, Nvidia Box, PlayStation 5 etc.Advise was to contact every brand of TV its not working because its not their p...

natvaux81 by Investigator
  • 986 Views
  • 13 replies
  • 1 Helpful