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Resolved! Thank you

Just wanted to say thank you so much for Chloe today who helped me find a good deal on my phone and being extremely patient with me as I asked most likely the silliest questions ! She definitely needs some appreciation for that ! lola 

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
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PAYG free boosts not being added on

Can someone please help? I have tried on two occasions to get this sorted through 150, but have not received an answer that I believe!I have an old £1 Talk Pack on PAYG that has been running for YEARS. I top up £5 per month and my weekly text informs...

New ESim

I have just amended my contract to SIM only and the person I soke to said I would have an ESIM and should use my QR code to install it. How do I access he QR code however? 

Resolved! Dubai cruise

I am going in a cruise in Dubai I want to be able to use my mobile to make call and use data what is the best option for me. ?

Trade In allowance not deducted from bill.

Hi, I upgraded and did the trade in thing, which HAS been received, but I just got my bill and there is no £14 deduction on it??Also on my bill there's a £6.98 charge saying "MAIN" that I've no idea what for??