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Wifi and data problems on Android 11

JadeyLdn
Explorer

‎26-04-2021 04:09 PM

I have a Samsung S10. Since the upgrade earlier this year to Android 11 the phone won't stay connected to my home WiFi which means im constantly having to restart my phone. Sometimes when it disconnects it will pick up data automatically, other times I have to restart my phone to get anything to load. Sometimes after phone calls it also won't load anything. Everything worked fine until the upgrade to Android 11 and no other device in the home is running Android 11 so continue to work fine. I have tried all the troubleshooting I can find to no avail

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2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎26-04-2021 05:51 PM

Hi @JadeyLdn 

 

Try one of the following. 

 

  1. Try forgetting the WiFi network and then log back in fresh. 
  2. Boot up into recovery and clear your system cache
  3. Back up and then factory reset your device. 

Thanks



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JadeyLdn
Explorer
In response to Northerner

‎27-04-2021 08:18 PM

Thanks for the reply. Factory reset is the only option I haven't tried, but
just might have to I guess.


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