Why cant i use my data as hotspot?

[Can5935]

I would like to use my 60GB data pack as a hotspot but it says encrypted and i cant connect my other devices to my EE phone. Can you help me please? 

[Jon_K]

Hi @Can5935.

Welcome to the community.

What phone are you using?

Do you have a password set up?

Jon

[Chris_B]

@Can5935   You can use your data how you like. This includes using it via hotspot.  You should just be putting the passcode in to connect to your device hotspot.  

[Can5935]

I use casper via f1, yes set up the passport. When i try to connect hotspot, it say encrypted.

[EssexBoyEE]

Change your Password in Hotspot Settings.

---

How To, here -

https://www.devicesfaq.com/en/share-internet/casper-via-f1

[Northerner]

Hi @Can5935 

You cannot have entered the password correctly.

Thanks

[mikeliuk]

Hi @Can5935 ,

What device gives you the error "encrypted"? This doesn't make much sense as a connection made to a properly secured hotspot will be encrypted.

If you have two mobiles to test with, can you put the SIM in the other phone and establish a hotspot on that other phone instead?

Just as a sanity check, are you able to access news.bbc.co.uk simultaneously as you have setup the hotspot?