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23-08-2019 02:55 PM
I upgraded my iphone today, I received a confirmation email from EE but when I go to track my order, it comes up with sorry can’t show your details at the moment. I just wanted to know if it had gone through.
23-08-2019 04:34 PM
Good Afternoon @Alicia12.
Welcome to the community.
If you received email confirmation this would mean your order has gone through. I would recommend allowing a little time then trying the online checker again.
Thanks,
Katie 🙂