Where is my new SIM Card?

[Eeusernameforme]

I’ve changed phones and ordered a new SIM on 24th October. Was advised by email it would be with me in 2 working days. 
I still haven’t received it and no other communication received. The £1.50 has been debited from my account.

any ideas where it is?

[James_B]

Hi @Eeusernameforme,

Welcome to the EE Community. 🙂

I'm sorry to hear your new SIM hasn't arrived. Please get in touch with Customer Care so we can check we have your correct address details.

Thanks

James