Community Activity

Broadband

I paid my broadband a few days ago in which it was 44 pounds however ive had a message a day later saying i need to pay 88 pound after the restrictions have been lifted, is there a reason why?

Broadband not working

UPnP was not working on my Xbox series x, I tried to reset my modem and router with the UPnP turned off to reset it. Now my router won’t connect to the broadband. I live in Torquay, Devon. Is anyone else having service issues, currently,  in this are...

Upgrade from Legacy FTTC to New EE Full Fibre

I recently upgraded my legacy EE Fibre Plus plan (FTTC 80 Meg) to New EE Full Fibre 150 (FTTP 150 Meg), but could just as well have been any Full Fibre up to at least 1 Gig. It all went smoothly as to be hoped & expected. In early Dec. 2024 I ordered...

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XRaySpeX by EE Community Star
  • 2575 Views
  • 71 replies
  • 40 Helpful

Unable to receive SMS OTP from POSTEINFO (Italy)

Hi I changed iphone and after migrating all the apps, the Italian PosteID App to allow me back in wants to send me a one-time code via SMS. The App is essentials to me to pay for tax bills and access other government services in Italy. I have attempt...

edoardoc by Valued Contributor
  • 1147 Views
  • 15 replies
  • 1 Helpful

Resolved! Unable to change my direct debit dates

Hello Folks, I've only just joined the EE and activated my sim card with unlimited broadband. Everything is fine but thr gentleman that processed my rider took my bank details and set up my direct debit but I'd wish to change the day the direct debit...

Lenka80 by Explorer
  • 732 Views
  • 4 replies
  • 0 Helpful

Phone diversion - who called what number?

Hello, so I have my home phone diverted to my mobile through virgin media and unfortunately on the iphone it doesn’t tell you whether they called your mobile or the number diverted. does anyone know how to find out please? thanks in advance!

Looran by Investigator
  • 38 Views
  • 5 replies
  • 1 Helpful

Changes to tv home page

The recent changes to the tv home page are dreadful. Accessing the required section is no longer straightforward. Is it possible to revert to the previous layout?Why were these changes made?  The claim that it is more streamlined is fatuous at best

Sarah505 by Investigator
  • 107 Views
  • 3 replies
  • 2 Helpful

Scam Call from 01156777257

Said they were from EE, Indian accent, they sent me an email from ‘EE Discount’ ee@limitedpromotions.co.uk which was identical to EE’s emails so I almost fell for it, they managed to access my EE account and it wasn’t until they asked for my card det...