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What is happening with my order?

Lukasz1963
Visitor

‎09-12-2020 03:36 PM - last edited on ‎09-12-2020 03:51 PM by EE Community Moderator

Hi. I would like to know what is happening with my order from December 1, 2020. My contract ends in a few days.

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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎09-12-2020 03:41 PM - last edited on ‎09-12-2020 03:51 PM by EE Community Moderator

@Lukasz1963  This is a public forum customer services so you shouldn’t put your XKO number on here.    

your contract will only reach its minimum term at such time it will change to a 30 day rolling contract.  You could start your new contract at this time but you’ll need to speak with customer services about that. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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James_B
EE Community Manager
EE Community Manager

‎09-12-2020 07:01 PM

Hi @Lukasz1963,

 

Welcome to the EE Community. 🙂

 

Which phone did you order?

 

Thanks

 

James

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