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Was leaving but stayed with EE and now my number has been changedm

Wendyhouse1976
Visitor

Was leaving EE and got my code but decided to stay and now have a new phone with a new number. My code has expired. Can I manage to keep my old number?

1 REPLY 1
bristolian
EE Community Star
EE Community Star

Hi @Wendyhouse1976 

 

I assume that what you're saying is, you requested your PAC from EE, but didn't use it and have separately bought a new phone with a new number.

 

If that is the case, then yes your PAC will expire after 30days, and your existing phone/line/number will continue as if nothing has happened. It's the use of the PAC that serves as contract termination, not requesting it.