cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Very low 4g download speed after upgrade

tonto989
Investigator
Investigator

Please help. Ever since I upgraded to a sim only unlimited data package, my download speed is rubbish ie. Less than 1Mbps however the upload is around 10Mbps.

Any help would be much appreciated

10 REPLIES 10

Check under Mobile network Settings, Preferred Network is set to 4G.

 

If it's a Dual SIM check the above for both SIM Slots paying particular attention to the SIM Slot that is in use.

 

Also check your APN Settings are correct for the SIM or if Dual SIM both APN settings.