cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Use a non-EE SIM as my second SIM?

urzz1871
Investigator
Investigator

I have a Samsung Galaxy S10+ which allows me to use two SIMs.  As I've had it about 7 months it's locked to EE - no problems with that, I have no plans to change soon.

 

I want to stop carrying around two phones and use my work phone number on this same device - but I assume the lock to EE will apply to both SIMs.

 

Does anyone know if EE permit this - EE SIM as main numbers, VF SIM as secondary number , or does anyone know a way this can be done, please?

 

Thanks in adavnce

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

Yes, you just need to get EE to unlock it now it's > 6 months old.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

5 REPLIES 5
XRaySpeX
EE Community Star
EE Community Star

Yes, you just need to get EE to unlock it now it's > 6 months old.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Chris_B
EE Community Star
EE Community Star

@urzz1871  If you click the green wording below you can request the device to be unlocked.  As your still in contract you’ll need to pay a fee of £8.99 this will be added to your next bill. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Cheers chaps - I'll give that a try.

 

I must be way out of date - last time I tried (a good few years ago, admittedly) EE wouldn't unlock any device while it was still in its contract. 

Just tried this - the phone has two IMEIs - one for each slot.

 

I assume I want to get the slot 2 IMEI unlocked, as that's where I want to use the VF SIM as a secondary number on this device. 

 

But the EE dialogue doesn't tie this up with my device or phone number, which of course uses the Slot 1 IMEI.

 

If I get IMEI 1 unlocked, does that unlock the whole device - or do I need to find a way to get just the slot 2 IMEI unlocked?

Chris_B
EE Community Star
EE Community Star

@urzz1871   The unlock will unlock the device not the sim slot so the request needs the physical Sim slot IMEI number.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.