Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

None delivery of phone

Danialx13
Visitor

‎24-09-2020 10:00 PM

I ordered a new upgrade phone a few days ago but no confirmation email came through. I have checked spam folder. Money for phone taken, upgrade option on account now disappeared so I’m guessing it has gone through, but no confirmation received. I can’t get through by phone, chat etc. I’m at a loose end with no phone 

0 Helpful
1 REPLY 1
Leanne_T
EE Community Support Team

‎25-09-2020 11:03 AM

Hi @Danialx13

 

Thanks for coming to the community.

 

Have you had a text from DPD or an email regarding the delivery of your phone?

 

Has your plan changed?

 

Thanks 🙂

 

Leanne.

0 Helpful