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Community Activity
new plan not working
hello, i am an existing EE customer and have bought an EE pay as you go 20GB sim plan. today i recieved a new SIM card in the mail. is there a possibility i am able to keep my pre existing phone number? also, the EE website says i dont have any ongoi...
I changed the 50 GB per month service to unlimited service
I haven't received an update yet. How long do I have to wait for an update?
"You're in a queue" message upon opening EE app?
Has anyone seen this before? I mean, the message is obviously self-explanatory, it just feels kind of weird seeing it.
If its this bad for new customers then existing customer should run
I am amazed at the lack of customer service that EE provide. As a new customer I do not want the red carpet rolling out. I just want clear answers as to when I will be finally switched on?EE claim that my flat does not have a fibre connection yet loo...
Resolved! EE Smart Hub Pro – Ethernet Ports Dropping Connection Overnight
Hi all,I’ve recently switched from BT (using the BT Smart Hub 2) to EE and am now using the new EE Smart Hub Pro. Since the switch, I’ve been experiencing a frustrating issue with my solar battery setup.Here’s what’s happening:I have two Sonnen batte...
Security
Hii I was recently a victim of fraud where there was a data breach with EE. EE are now advising me the fraudster passed security by providing just my name address and bank account number. Details that many folk have. I just wonder how customers of EE...
How do I get a delivery pass code when I have no working phone?
Dropped and smashed my phone, now it doesn't work,I can't turn it on. Tried resetting, still doesn't work. Ordered a replacement phone with EE. Phone delivered today. Driver requires a four digit pass number, seg to my phone. How the blazes do I get ...
Disable Parental Lock on EE TV
Hello,I have been trying to disable the parental lock on EE TV without any success.I have called several numbers and also looked at the tv settings.I do not have any restricted channels listed however when I channel hop in Sky Cinema I am prompted to...
Tried changing from Bt to EE one
I was thinking of upgrading to ee one from BT, but can't understand why I would do this when for the same bt broadband and tv package I would be paying at least £8 a month more, surely it should be the same or cheaper to entice customers over, especi...
