Upgrade of what? Your mobile router's contract has nowt to do with your mobile phone's contract.
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ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
That would usually be a no. If you want to upgrade your device, most vendors would expect you to take a minimum term contract with them so they can make a profit on providing you with an upgraded device at lower cost than you could buy unlocked from a retailer.
My personal advice is to purchase devices such as mobile phones, routers, and tablets etc. separately from mobile/sim contracts unless your savings are very large to justify any lock-in. Others may disagree with me on this point but this is just my personal view on the matter. 😎
@mikeliuk , it depends, I purchase my phones usually with a contract from EE, my router I bought elsewhere several years ago and is working fine.
@Pandorac , Are you wanting to upgrade your 4GEE wifi router and go to another provider with your mobile phone? I suspect this may be possible, although not sure why you want the phone contract from one provider and the 4GEE router through EE.
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
