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Hello, I upgraded my phone and received an email confirmation but I’ve not since received anything else so can someone tell me when my new phone will be delivered please?

i also cannot track my order.

I need it ASAP.

I've upgraded to an iPhone 11.

1 SOLUTION

Accepted Solutions

Hi @Tiannathirlwell

Welcome to the EE Community,

you can track the status of your order via the link below.

EE ORDER TRACKER

If the tracker doesn't show any information call freephone 0800 317 720 and a advisor will be able to check the status of your order.

Thanks,

David.

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1 REPLY 1

Hi @Tiannathirlwell

Welcome to the EE Community,

you can track the status of your order via the link below.

EE ORDER TRACKER

If the tracker doesn't show any information call freephone 0800 317 720 and a advisor will be able to check the status of your order.

Thanks,

David.