The EE Community

Where is my PAYG Sim card?

bought PAYG sim card online back on 17th June, still waiting for it to turn up. "the UK's No. 1 network"? not really.  

Hi can sumone help ive left EE why am i still getting billed im sure im due a re

Unusual text message

Read moreHas anyone else had a text message that shows up as EE but says it’s from BT claiming they haven’t sent a kit back (no idea what kit they are referring to) and that an extra charge will be on the next bill with a link to click. I’ve checked ...

Signal Stregth...

so... im in Aberystwyth town... by the train-station...my 4g phone got 5-bars signal and 20+ mbpsmy exspensive EE 5g router has 1-bar signal and 9 mbpswhis is a bit naff... dudes...this happens too often too... but hey... zen  dudes...

Hacked?

Yesterday I rec'd two unanswered calls.  I rung them back and both said I'd called them, I hadn't.  Any ovious reason/action?

Extra charges

My last bill had extra charges on. When I downloaded the bill I can see that I have been charged six times for sending one message to radio 2. Can anyone explain why I might have been charged six times for one message? 

Re: This service isn’t working right now

9 months later and the service still no working. Even if there are known issues in the area I cannot "Find out more". Is there any plans to fix the website service?   [Mod edit: rejected first image as contained personal details]