Upgrade

[Rach48]

I upgraded my daughters phone on 3rd Dec & have heard nothing since,don’t usually take this long to come 

[Jon_K]

Hi @Rach48.

Welcome to the community.

What phone did you order?

Have you tried using our online order tracker?

Jon

[HH8888]

I upgraded 27/11 have been constantly checking my tracking. Today I get an expected delivery day 4-9 Jan

[Rach48]

Hi i ordered an iPhone 11 in mint green on the 3rd Dec & have heard nothing since,i have tried to teach my order but all i get is we can’t show your order details at the moment. Thank You Rachel

[Katie_B]

Hello @Rach48. 

What memory size did you order?

I would love to see if I can find a stock update on this device for you. 

Katie 🙂

[Rach48]

I ordered the 64GB. Thank You Rachel

[Katie_B]

Thanks for confirming @Rach48. 

This device is currently showing in stock and to expect despatch within 1 day.

I would recommend giving us a call so our customer care team can check this for you. 

Katie 🙂