2095546members
3533online
1300842posts
Community Activity
Roaming in USA
Hi, I travel to USA in the next few months, And very confused about the roaming package.I told previously that I need to purchase of roaming pass which would cost me £25. I’m in America for 10 days,.But now I cannot find this roaming pass and it ju...
Transition to 5G
Hi, I recently understood that my current SIM card does not have to 5G. I mean wherever I go in London I can't reach a 5G connectivity. How can I change safely my card with EE to have it ?
Coverage in Queslett and Pheasey
We are aware of a signal issue that is affecting some of our customers in the Queslett and Pheasey area. Our mast in the area had to be removed from the existing site at the end of May 2025, as this was requested by the site owner. Our engineers ...
Nightmare Bedlinog Mast
So I live in South Wales, in a town called Bedlinog.The mast here has been completely down since Last Monday, so a full week now.EE have told me that they keep requesting access to this mast via the company Arqiva and keep getting denied. After speak...
Two accounts but only one showing
My wife had EE broadband for several years but is unsure if she had an EE online account. Regardless, she could not log into it when she tried, even using "forgot password". Yesterday, she placed an order for new EE broadband and successfully created...
Transferred to EE from BT and unable to link my broadband to mobile
Ex BT broadband customer who moved to EE 2 months ago. Since moving I have been unable to link EE broadband to mobile. I cannot view bills, manage account or use wifi features. I’ve spoken to 9 different advisors who have logged tickets, filled out f...
Perks code
Looking for some help......I have logged in and received perks code but whenever I try to use it it says it isn't valid. I have tried it against a number of phones and plans but it still says the same. I called EE but they weren't able to help. Is th...
Resolved! Extended time to pay bill
Resolved! Load More link
Can not get the Load More link on the front Forum page to work. Is any one else having this problem?Using an iMac running Sonoma with Safari and Chrome browsers.
credt
I have £6.60 credit, Can I move it to my Data Plan pack
