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27-04-2020 04:02 PM
Ordered iphone11 upgrade Friday pm. No email or contact till an hour ago - but this asked for more info and that I ring 0800 number. Unable to even be connected and answerphone message says to ‘ring back’. Have no idea what to do now... Help please! Thanks.
Solved! See the answer below or view the solution in context.
27-04-2020 04:29 PM
@Sas50 You’ll need to again and keep trying as EE want to speak with you first before the order is confirmed. Because customer services are extremely busy because of the current situation you’ll need to keep trying.
27-04-2020 04:29 PM
@Sas50 You’ll need to again and keep trying as EE want to speak with you first before the order is confirmed. Because customer services are extremely busy because of the current situation you’ll need to keep trying.
27-04-2020 04:40 PM
Superb help received via online chat then an EE colleague who assisted with their email query.
Fabulous company working tirelessly to help us! Stay safe and thank you x
28-04-2020 10:33 AM
Glad you got the help you needed @Sas50 🙂
Come back to the community anytime.
Stay safe and take care.
Leanne.