Unlocking for new sim

Nad4
Explorer

‎23-09-2021 05:14 PM

Hi

I have just transferred my number using pac but the new sim does not work in my phone and as soon as the pac was activated my ee account was closed so I do not have any way to contact ee to have the phone unlocked.

All help appreciated.

Thank you

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2 REPLIES 2
Nad4
Explorer

‎23-09-2021 05:20 PM

Oh, I forgot to say it is an iPhone 11 bought new on paym contract, the contract expired.

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Christopher_G
EE Community Support Team
In response to Nad4

‎24-09-2021 07:57 AM

Hi @Nad4

 

Welcome to the community.

 

You could try using our online unlocking form. This will tell you if the phone is already unlocked too.


Chris

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