Unlocking an iPhone 7

Neil351
Visitor

‎01-11-2021 12:00 PM

Hi, I am new to the forum. I have just upgraded to am iPhone 11 and want to sell my iPhone 7 but it needs unlocking. 
Can someone guide me through the proces of how to do that ? 
Thamks Neil351

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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎01-11-2021 12:05 PM

@Neil351  There’s a possibility it’s already unlocked.  You can check this by going to settings>general>about>network provider lock.  If it says “no Sim restrictions” then the device is already unlocked.       If it doesn’t you can make this request via you online account.  Please read more about that HERE 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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XRaySpeX
EE Community Star
EE Community Star

‎01-11-2021 12:20 PM

@Neil351 : Where did you yourself get this device itself originally? Did you buy it yourself new direct from EE or from a 3rd-party reseller or is it 2nd-hand? The unlocking process & costs are different.

If you think I helped please feel free to hit the "Thumbs Up" button below.

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