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Unlock codes

Haddock1982
Explorer

‎16-02-2021 12:56 PM

I requested codes to unlock my Huawei p40 dual sim online, it said it wasn't locked to ee, however I've now been sent 2 unlocking codes, 1 for each imei number, but now how do i use the codes to unlock them please, as I haven't received a email I don't want to fall as long wait times

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎16-02-2021 02:55 PM

@Haddock1982   Put a different network sim in the phone and you should then be able to enter the unlock code for your device for that sim slot. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Haddock1982
Explorer
In response to Chris_B

‎16-02-2021 03:04 PM

Thank you 

0 Helpful