@Kenosis You’ll not be able to track anything until you call and speak with customer services as requested. Your order will not be processed until you call.
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Yes, that's sounds right. But what to do? I have been calling them since morning on the given number and none is picking up. I have been waiting on call, listening to their tone for 30 min each time I call. And yes I have confirmed, they do work on weekends, from 9 am to 8 pm.
@Kenosis EE Customer Services are free to reach from 0800 956 6000 or 150 from your EE mobile. Please keep trying them, you won't be able to progress with your order until they've collected the relevant information from you.
------------------------------------------------------------------- iPhone 12 Pro Max 512GB - Pacific Blue Forensic Cybersecurity MSc
@Kenosis You might be able to get somewhere by contacting the customer care team via live chat as i was advised to query my bill and plan issues due to my contract ending and the new one not starting until i get my new phone.
