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03-06-2020 05:20 PM
Hi, I'm trying to make a 0330 call from my mobile but I get a message saying my phone is currently not set up to make these calls.
Does anyone know where I change whatever setting this is in please?
Thanks
Martyn
Solved! See the answer below or view the solution in context.
05-06-2020 02:16 PM
Thanks Bristolian -I've waited a couple of days to see if it was a glitch and sure enough, all seems to be well with ringing 03 numbers now (except Wickes is still engaged!) and at least I don't get that message saying I'm not set up to make those sort of call.
I don't have a reason why it happened but hey, I'll take it.
Thanks for your input 👍
03-06-2020 05:41 PM
Hi @martynb23
An 03 number is a standard rate number charged at the same rate as a landline, so this makes me wonder if it's a problem with the specific number you're calling.
Can you call other landline numbers ok? There's a few 03 numbers that are answered by an IVR (machine) rather than human being, that I would suggest testing on.
03-06-2020 05:54 PM
Thanks for coming back to me - it's actually Wickes customer service number but I can't ring other 0330 numbers either. My BT landline won't allow it either but my wifes EE mobile can ring it - but it's busy, LOL!
03-06-2020 09:59 PM
Can you try National Rail Enquiries? Or perhaps Highways England?
Both of them have 03 numbers that are easily found on Google, and are answered by IVRs rather than humans. I dare say most high street banks (except First Direct) would also work.
Might help see whether you've got a general problem or it's just Wickes playing up 🙂
05-06-2020 02:16 PM
Thanks Bristolian -I've waited a couple of days to see if it was a glitch and sure enough, all seems to be well with ringing 03 numbers now (except Wickes is still engaged!) and at least I don't get that message saying I'm not set up to make those sort of call.
I don't have a reason why it happened but hey, I'll take it.
Thanks for your input 👍