I am attempting to upgrade my device but have not had any luck, the website is shockingly slow and the live chat is disabled, the SMS service is not available and cannot get through to anyone to speak to. Got as far as paying for the upfront cost and confirming the new DD then nothing.
does anyone know how you can check if an upgrade has gone through? I can’t find anything on the app or on the website to check my account.
any help would be appreciated
