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U

Cy5
Investigator
Investigator

‎28-06-2021 10:31 PM - last edited on ‎28-06-2021 11:00 PM by EE Community Moderator

questions about unlocking your phone or other device. My name Cyprian

0 Helpful
7 REPLIES 7
XRaySpeX
EE Community Star
EE Community Star

‎29-06-2021 12:53 AM - edited ‎29-06-2021 12:54 AM

Where did you yourself get this device itself originally? Did you buy it yourself new direct from EE or from a 3rd-party reseller or is it 2nd-hand? The unlocking process & costs are different. Was it originally on contract or PAYG? How old is it? EE won't unlock contract devices less than 6 months old.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Takadumba
Explorer
In response to XRaySpeX

‎29-06-2021 10:22 AM - last edited on ‎29-06-2021 10:40 AM by EE Community Manager

Can I request an unlock code for my Samsung galaxy S10 plus  imei XXXXXXXXXXXXXX and how much does it cost 

 

[Mod edit: Please do not post your IMEI in this public forum. Thanks]

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Takadumba

‎29-06-2021 10:42 AM

Hi @Takadumba,

 

Welcome to the EE Community. 🙂

 

Please see Unlocking your EE mobile phone or device for everything you need to know.

 

Hope this helps.

 

James

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Takadumba

‎29-06-2021 10:59 AM

No, but if you would answer my previous Q, I'll be able to tell you how to get it unlocked & its cost.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Takadumba
Explorer
In response to Takadumba

‎29-06-2021 11:07 AM

Thanks this was my first time to use it I thort it was the live chat

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Takadumba

‎29-06-2021 11:28 AM

No, it's a user discussion forum where users try & help each other.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
James_B
EE Community Manager
EE Community Manager
In response to Takadumba

‎29-06-2021 11:38 AM

No problem @Takadumba 🙂

 

Please let us know if you have any further questions.

 

James

0 Helpful