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Transferring

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Sarah2410
Explorer

‎06-12-2020 04:01 PM

Good Evening,

 

I have recieved my new samsung s20 how do I transfer all my content from my old phone to my new one?

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1 SOLUTION

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XRaySpeX
EE Community Star
EE Community Star

‎06-12-2020 04:23 PM

If both Samsungs, Use Samsung Smart Switch 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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bristolian
EE Community Star
EE Community Star

‎06-12-2020 04:20 PM

Hi @Sarah2410 


What's your old phone?

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XRaySpeX
EE Community Star
EE Community Star

‎06-12-2020 04:23 PM

If both Samsungs, Use Samsung Smart Switch 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP