Transfer

[NOJ22]

I ve just broke my screen but I have a new phone coming tonight. Is there a way I can transfer all the apps and photos etc to the new handset ?

[Leanne_T]

Hi @NOJ22

Thanks for coming to the community. 

Have you upgraded to a new phone? 

What phone do you have? 

Thanks 🙂

Leanne.

[bristolian]

Hi @NOJ22 and welcome to the community

What model of phone are you wanting to transfer "from" & "to"?

There's a few options that may be available to you, depending on the answer.

[NOJ22]

Hi. Its Samsung galaxy J71 to A12.

Regards 

[bristolian]

All your apps will at least be "saved" on your Google Play account, so when you login to your existing Google account on your new phone, this should make that a lot easier.

Otherwise, Samsung Smart Switch is the best way to do this backup/restore.

[NOJ22]

Brill. Thank you 

[Leanne_T]

If you need any further help, please come back and let us know @NOJ22

Leanne 🙂