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Transfer esim to a new phone WHILE ABROAD

jwb2k
Visitor

‎27-09-2021 08:21 PM

Hi all,

My old phone has an EE esim. I have just bought a new iphone13 and it is all set up except for transferring the esim from my old phone to the new phone.

 

I am currently living abroad and so cant go into an EE shop. Also because I am abroad having EE post a QR code to me might not be practical

 

Is there a way I can transfer it myself or else will EE be able to do it online if I call their Customer Services

 

Thank you for your help

 

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎27-09-2021 09:23 PM

Hi @jwb2k 

 

Your esim needs to be sent to a UK address and activated on the EE UK network. It won't be posted abroad and cannot be activated abroad. 

 

Thanks

 

 



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