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28-10-2021 06:00 PM
I have received my new iphone under trade-in. Can i pay the £495 non return fee and keep the phone?
29-10-2021 07:57 AM
Hello @Dinnafouter.
Thanks for coming to the community.
I hope you love your new iPhone!
If you have already processed a trade in, I would recommend giving us a call so our customer care team can look into you keeping the device at the cost quoted.
Please be sure to keep us updated,
Katie 🙂