Tracking
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27-01-2021 04:08 AM
I placed an order online a couple of days ago regarding an upgrade of my watch and it said it would be dispatched within a day.
I have had no further email or texts confirming anything further. I can understand if there was a delay due to current circumstances, but all I have is an email saying within 1 day.
I tried the online tracker but is says I can use it (the error message doesn't give an specifics so is pretty unhelpful)
How can I chase this?
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27-01-2021 10:32 AM
Hi @Jonjo98.
Welcome to the community.
I'd recommend getting in touch with our Customer Care team about this.
They will be able to access your account and give you an update.
Jon
