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Top up

Zane_Bryan124
Explorer

I’ve just topped up £30 on my phone via voucher and bought a £30 Data Pack. After topping up and purchasing the pack, it doesn’t give me access to my data, doesn’t let me call out nor does it let me send messages.

 

I feel like I’ve been cheated. What’s the issue here?

2 REPLIES 2
Zane_Bryan124
Explorer

Can anyone help me? I’ve topped up 30 for my data but it doesn’t seem to have gone through because i can’t access my data, can’t make calls, can’t send texts. I’ve topped up via voucher and not through EE.

 

 

XRaySpeX
EE Community Star
EE Community Star

@Zane_Bryan124 : What does texting AL to 150 from it fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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