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Residential signal box

Monkeytrumpet
Explorer

‎02-06-2021 12:58 PM

Hi,

 

I have an old residential signal box (cisco) from a while back (before my account was a business account). I'm currently working offshore in the north sea and while I have good internet, wifi calling does not work on this network. Is there any way of enabling the signal box without having to ring the 0800 number?

0 Helpful
2 REPLIES 2
Jon_K
Former EE Employee

‎02-06-2021 03:30 PM - edited ‎02-06-2021 03:30 PM

Hi @Monkeytrumpet.

 

Welcome to the community.

 

The only way to register a signal box is to give us a call.

 

What happens when you try to use WiFi Calling?

 

Jon

0 Helpful
Monkeytrumpet
Explorer
In response to Jon_K

‎03-06-2021 06:50 AM - edited ‎03-06-2021 06:51 AM

Wifi calling is not possible on the network I'm currently on, if you try to make a call it just fails. If I was able to use wifi calling I wouldn't need the signal box. Seems a little daft that you need to make a call in the location where you can't make calls to enable making calls.

0 Helpful