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19-09-2019 12:09 AM
I ordered a samsung s10 which I thought come with the watch as an add in for free or something along the lines but I have received my phone and no watch any idea?
19-09-2019 12:17 AM
Hi @Charliejj12
Welcome to the EE Community,
You have to claim the watch from Samsung.
The site claim the watch can be found here
https://www.samsung.com/uk/watch-active-offer/
you will need to upload a copy of your proof of purchase.
Thanks,
David.
19-09-2019 08:50 AM
Hi @Charliejj12.
Let us know how you get on making the claim with Samsung to get the watch 🙂
If you haven't got one already, you can get a proof of purchase by contacting our Mobile Care team.
Jon