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Community Activity
Unable to Read my Bill
Since changing from BT I am unable to read my bill on any browser or EE app. I have called twice and both said to raise a ticket. I get the Billing page but it just hangs. Called today and tried to link under advice from assistant but no luck. Would...
Can't connect to the TFL Wi-Fi in the London underground
Hello EE Community,I hope someone can help me. What am I supposed to do to connect to the London wifi Underground?If I select WiFi Extra or EE WiFi-Auto I am asked to insert:- Identity- Password- select a CA certificate (use system certificate) or (...
Apple One activation
I’ve just moved to EE and have been told I have an additional add on of Apple One included in my contract plan. However, I cannot seem to find how to connect it and link it to my phone. All I am finding is the 3 months free. My phone settings say the...
Showing Some Appreciation
To some this may come across as a bit odd and is certainly unusual. But I write poems for people. It's a calling in life and after the conversation I had with one of your guides I wrote this for an Irish lady called Katy...Katy From EE I don't know i...
App Maintenance
When will the app maintenance finish? It has been like this all day for me. My data has run out and I’m looking at either adding data through an add-on or potentially upgrading my plan as it is out of contract.
Resolved! Can’t delete device in My EE app
I added a new number as a device in My EE app and stopped using the previous device (telephone number). But there is no option for me to delete the previous device. When I choose my new device and press recurring top up, it shows my previous device s...
Sim change
Hello I've just switched to EE Sim only deal, I've opted to keep my old number, EE ha t say it may take up to the 11/06/2025 to make this happen, why so long I thought a day or so max, any way of speeding this up? thanks
Switch from talktalk to EE
I was persuaded by an EE rep when upgrading my Apple Watch to get EE broadband via the switch service. I explained it was all in my gf’s dad’s name as we both live with him and he said that wasn’t a problem, so I agreed but explained that we would ne...
Billing
Trying to view my bill and it isn't showing on ee it keeps coming up with error. Higher than expected amount this month and want to know what's happening
