Community Activity

Upgrade from Legacy FTTC to New EE Full Fibre

I recently upgraded my legacy EE Fibre Plus plan (FTTC 80 Meg) to New EE Full Fibre 150 (FTTP 150 Meg), but could just as well have been any Full Fibre up to at least 1 Gig. It all went smoothly as to be hoped & expected. In early Dec. 2024 I ordered...

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XRaySpeX by EE Community Star
  • 1672 Views
  • 51 replies
  • 35 Helpful

High speeds but low quality

Since switching to the EE SmartHub router after being moved from BT, we've been suffering poor video calls for work on multiple devices.Our download and upload speeds are generally very good. Today is lower at 400mb download and 100mb upload but usua...

Transfer eSIM between iPad and iPhone?

Hi allSo I have an EE contract with 2 lines. One on my iPhone and one on my iPad. The iPad one is eSIM. I want to get an EE SIM for my Son and he needs EU roaming. What I'd like to do is transfer my iPad eSIM, which has roaming, to my Son's iPhone (t...

MrGimper by Established Contributor
  • 117 Views
  • 8 replies
  • 8 Helpful

Resolved! Cancel AppleTV+

Hello,I would like to cancel Apple TV+. Apple website does not allow cancellation. It says to cancel through EE. EE app does not show this as an option to cancel. Please help. Thanks

Resolved! BT Hub 2 problem

I had full fibre installed in August 2024 and signed on for 500Mbs contract. It was OK for the first 10 days then the Hub2 I had  when I connected with the copper cable, the speed out of the router dropped from 360Mbs down to below 60Mbs. After a lon...

2025 CPI Increase -a re you having a laugh

Okay,So I've been trying to make sense of this while waiting for any fantastic deals this year while out of contract sadly my bill has jumped up to £200 a month and that's without a new contract for 3 phones.This morning I was looking again for offer...

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Roam Further on All rounder - Apr 25

2 different people on 150 have just promised me that the All Rounder for iPhone package I upgraded to today includes both EU and Zone 1 roaming by default.This is directly contradicted by both the website Info on the package and the description of my...

Olib by Explorer
  • 21 Views
  • 2 replies
  • 2 Helpful