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Timeatoth
Investigator
Investigator

‎14-10-2020 03:39 PM

Hi , anybody knows if is that possible to susbscribe to a monthly plan and also to return the phone ? I'm not happy about my monthly plan it's too expensive and also i have seen better offers on other companies for the new iphone wich is cheaper than how much i'm paying at ee . 

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1 REPLY 1
bristolian
EE Community Star
EE Community Star

‎14-10-2020 03:56 PM

Hi @Timeatoth 

 

EE have never claimed to be the cheapest network!

 

If you bought the phone online or by telesales, then you have a right to cancel within 14days - the process is detailed here

 

If you bought the phone in a retail shop, then you have no automatic right of return.