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Still wating on refund

Hargrea588
Visitor

‎03-11-2021 07:45 PM

My order for a Motorola g50 was cancelled after I had found a better deal with EE using a reference from my partner...I paid out £110 upfront which I was told this would be refunded to my account straight away...this was 12 days ago and I've still not been refunded...can I get any updates on how long these refunds take?

0 Helpful
2 REPLIES 2
EEDISGUSTME
Investigator
Investigator

‎03-11-2021 08:09 PM

Good luck getting a refund.  I've found EE to be immoral.  It wouldn't surprise me if they bill you further.

0 Helpful
Christopher_G
EE Community Support Team

‎04-11-2021 08:07 AM

Hi @Hargrea588

 

Welcome to the community.

 

I think you should have received your refund by now. I've sent you a private message to get some more information from you.

 

Chris

0 Helpful