Still waiting for my prime video to load
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18-09-2021 11:54 PM
EE doesn’t forget to take money out of my account each month… but doesn’t seem to care about me as a customer.
I couldn’t hear my doctor and my call kept failing whilst I tried to get advice on covid symptoms this week.
my mobile provider EE, didn’t fix my connection I have been calling since June. my prime/ Disney videos keep buffering even though I pay for fibre optic… please free me I would like a provider that can fulfil their legal duty and deliver me a service I pay for each month without fail.
promises but nothing delivered.
call me 🤙 I need out.
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19-09-2021 09:12 AM
Hi @Aminab.
Welcome to the community.
I'm sorry to hear you're having issues.
Have you spoken to our Tech Care team and our broadband team about these issues separately?
Jon
