Still waiting for my prime video to load

Aminab
Visitor

 EE doesn’t forget to take money out of my account each month… but doesn’t seem to care about me as a customer. 
I couldn’t hear my doctor and my call kept failing whilst I tried to get advice on covid symptoms this week. 

my mobile provider EE, didn’t fix my connection I have been calling since June. my prime/ Disney videos keep buffering even though I pay for fibre optic… please free me I would like a provider that can fulfil their legal duty and deliver me a service I pay for each month without fail. 

promises but nothing delivered.
 

call me 🤙 I need out.

1 REPLY 1
Jon_K
Former EE Employee

Hi @Aminab.

 

Welcome to the community.

 

I'm sorry to hear you're having issues.

 

Have you spoken to our Tech Care team and our broadband team about these issues separately?

 

Jon