Myself and partner have had a spend cap of £0 since we joined EE About 5 years ago. All of a sudden our spend cap has been removed and now have extra charges related to the same number supposedly dialled on our separate phones at the same time adding over £50 to our bill. I have looked at my settings and tried to put the spend cap back on but the app won’t let me do this. Any idea how I can sort out this problem. EE have been no help at all.
