Sort My phone out

[TheBadDog]

You sent me a brick I'm not paying my contract or the claim charge until you send me a free new one

[bristolian]

Hi @TheBadDog 

What's the issue you're having with your phone? If you can explain what phone you have, and what the problem is, perhaps the community can assist you.

[TheBadDog]

I damaged my old pixel 3 so obviously I used my cover to exchange it for a replacement EE have sent me a damaged phone that wont connect my sim and keeps shutting the wifi off so I cant use it for anything.... I put it in here not as really a discussion but because they wont allow me to make a complaint... I believe the only reason I have this phone sent out is because i have my upgrade next month and they have done this purposefully because my free upgrade is available soon.... it's ridiculous so if they wanna play games I'll play too 

[James_B]

Hi @TheBadDog,

Welcome to the EE Community. 🙂

Have you let Customer Care know your replacement phone is faulty?

Thanks

James