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Sim

Valentinacat
Investigator
Investigator

‎11-07-2021 09:07 AM

Hello 👋 , I ordered a new SIM card and I receive only mail with order confirmation and nothing more. What I need to do? To wait some days? How I can get tracking information?

0 Helpful
1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎11-07-2021 10:22 AM

@Valentinacat  sim cards are sent out second-class Royal mail you will not get tracking information.  It’s now depends on the Royal Mail to deliver it. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.