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Sim swap

Maison1
Visitor

‎13-11-2020 09:34 PM

I have tried for the last 2 hour to do a sim swap and not getting anywhere I have followed the instructions, I get the text with the code and I add me serial number and I just keep getting there is something wrong contact 150 and I’m unable to the office being closed and I can’t call off my phone, need help please 

0 Helpful
1 REPLY 1
Jon_K
Former EE Employee

‎14-11-2020 10:00 AM

Hi @Maison1.

 

Welcome to the community.

 

Have you been able to register your SIM?

 

If not, you could try getting in touch with our live chat team.

 

Jon

0 Helpful